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Help Starts Here

Welcome to Arrived.

We know that finding your footing in a new country can feel overwhelming. We are here so that you don’t have to navigate it alone. Our services are free, confidential, and available to immigrants and their families across Maryland, Washington, D.C., and Northern Virginia, regardless of language or country of origin.

How to Get Started

Step 1

Fill Out Our New Client Questionnaire

Complete our short questionnaire to let us know you’re looking for support. The form is available in English, Spanish, Amharic, French, Dari, and Pashto.

Step 2

Hear from Us

An Arrived staff member will reach out to confirm your eligibility and schedule an intake appointment in-person at our office.

Step 3

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When we meet, we will explain our services, what you can expect from us, and what we ask of our clients in return. We will also ask questions to learn more about your needs, goals, and priorities. Once you sign our New Client Welcome Letter, you will become an Arrived client.

How can Arrived help me?

Імміграційна система США схожа на високі, темні та звивисті сходи. З часом підйом цими сходами може здаватися виснажливим, болісним і страшним. AsylumWorks був створений для того, щоб новоприбулі, які шукають безпеки, не мусили підніматися сходами самотужки.

Поширені запитання

Хто має право на отримання послуг?

We work with immigrants in DC, Northern Virginia, and Maryland who are navigating the U.S. immigration system regardless of country of origin or language.

Як стати клієнтом?

Arrived receives requests for help every day. To reach out for support, please click the link ‘new client questionnaire’ above. The form is available in English, Spanish, Amharic, French, Dari and Pashto. A member of our staff will contact you to ensure you are eligible for services. If we cannot serve you and connect you to a community partner who can.

Допоможіть! Я не можу зареєструватися для отримання послуг. Що мені робити?

Arrived occasionally closes its new client questionnaire. If you are unable to register for services, please revisit this page on the first business day of next month to see if the questionnaire has reopened. We understand this may be disappointing, but we hope to work with you in the future.

Чи працює AsylumWorks з ICE?

No. Arrived is a private, non-governmental organization. Our staff do not provide identifying client information to ICE or any other government agency.

Чи коштують ваші послуги грошей?

Ні, наші послуги абсолютно безкоштовні.

Як довго я можу бути клієнтом?

Arrived staff generally work with clients for six months. Our goal is to help you build confidence in your ability to succeed so that you can become self-reliant.

How do you protect my data?

Client data is stored in a secure database that is only accessible to AsylumWorks staff members.

Do you ever share client data?

We never share your personal details with people outside our organization. We report aggregate client data (i.e. total number of clients served) to our funders.

Can I receive services if I do not live in the Washington, D.C. metro region?

At this time our services are only available to residents of DC, Northern Virginia, and Maryland.

Станьте пліч-о-пліч з новачками

Ми збираємо $225,000 до 31 грудня, щоб допомогти новоприбулим у нашій спільноті отримати доступ до безпеки та підтримки, необхідних для відновлення їхнього життя. 

Ви зробите подарунок сьогодні?